Sadly, Kudzu.com has closed 🙁
After many years in business, Kudzu.com has closed their digital doors. It’s a shame because quite a few customers found me there and a few even took the time to write a review for me. I was very proud of the positive and thoughtful comments that some customers had left on Kudzu.com about my work. Just before they were lost forever I managed to copy and save them.
Incredible Service with a Smile!
My garage door broke late last night, and a quick phone call to Don’t Panic Garage Door repair early this morning led to a quick over-the-phone diagnosis of a broken spring. Phil arrived a few hours later, fixed everything with items from his truck, and in less than an hour everything was as good as new!! His fee was quite reasonable and I am thrilled with his services!
PROJECT DETAILS
AREA Marietta, GA
COST Less than $250
DATE August 2018
Posted: 8/25/2018 Wordmansgirl
GREAT service and response time!
I called Phil this morning for my garage door spring repair and he was here within an hour and completed the work within an hour. Great service, great repair! Reasonably priced.
PROJECT DETAILS
AREA Acworth, GA
Posted: 12/23/2017 REberhard
Great service
Professional, efficient, on time. He fixed the problem I was having and noticed that the sensor waa too high, making it a danger to my children. He promptly fixed that issue as well. He was able to patiently explain everything to me, as well. His work has held up for over a year now – thankful for his work!
PROJECT DETAILS
AREA Marietta, GA
COST Less than $250
DATE July 2016 Abandba
Simply amazing!
I called this company in a panic because My garage door wouldn’t open and I had to go to work in the morning.Phil came out late in the evening and solved the problem (a broken spring) like a real pro, and the price was much less than expected. A++
PROJECT DETAILS
Don’t Panic Emergency Garage Door Repair replaced broken springs on my garage door.
AREA Marietta, GA
COST Less than $250
DATE August 2017
Posted: 8/28/2017 MartyK44
Excellent & Timely Service!!
Similar to most people, we hear a loud “BANG!” when closing the garage door and it was stuck in the down position. I started doing research and stumbled across Don’t Panic Emergency Garage Door Repair. I called and was greeted by Phil who quickly set an appointment for the following day (WOW! I thought it was going to be at least a couple of days). He texted me when on his way, was on time and was extremely competent in putting the repair in place. He could have sold me on a more expensive repair but instead put me into the correct repair for my door and useage. Very personable on top of all of this! I LOVE giving business to small business owners and in this case, I will use Phil and Don’t Panic for any and all garage door needs – he puts the bigger companies to shame with his quick response time and personal service. Thanks Don’t Panic for getting things fixed quickly and effectively! You never realize how you take your garage door for granted until it no longer works! Steve
PROJECT DETAILS
Replaced broken spring on garage door. Changed Torquemaster to Extension conversion. Covered by 3 year warranty.
AREA Woodstock, GA
COST Less than $250
DATE April 2017
Posted: 5/01/2017 shflatt
Absolutely Excellent
A friend recommended Phil to me three years ago when we were dealing with replacement garage doors by another company which became something short of a nightmare. Phil patiently listened as I explained all the problems we were having and was able to solve them all. We have been calling Phil to maintain our 3 carriage doors ever since! He is extremely polite, and knowledgeable (just look at the subjects he writes about on his website) and he is the utmost professional. He is punctual, he clearly explains what the problem is and how he is going to handle the issue. He performs his job with a precision and pride in his work that you don’t see much anymore. His pricing is very fair and because of him, I understand the mechanics of my doors and the importance of their maintenance much more than the average homeowner. Phil is the ONLY person I will call to service my garage doors!
PROJECT DETAILS
AREA Marietta, GA
COST Less than $250
DATE October 2016
Posted: 10/06/2016 firefly3
MCM in Smyrna
Words cannot express the amazing job Phil did! He came highly recommended by a good friend of mine and boy, he did not steer me wrong! From the first moment Phil answered the phone, I could tell he was very personable and super professional. Typically businesses are against providing a quote prior to seeing what the job entails…not Phil. I kindly asked him if I could send him pictures of my issue so that he may be able to assess the damage. He called me immediately after seeing the pictures and detailed everything that was required to repair the damage – over the phone! He even noticed something off about the ‘good’ garage door and said that he could repair that as well. He is extremely knowledgeable about his trade and was able to explain things in terms I would understand. His quotes were beyond reasonable, I couldn’t believe it. I thought for sure that I would be charged a lot more once he actually repaired the damage and find something else wrong; but, I had to eat my words. Phil stayed true to his quote and even eradicated the awful squeaky noise coming from the ‘good’ garage door – free of charge! He was also spot on with the amount of time he said the job would need – in fact, I believe he finished it in less time than what he originally thought. I will certainly keep his information on hand for any future repairs (fingers crossed there aren’t any)/advice and will recommend his services to all my friends and colleagues – hands down! Thank you Phil!!
PROJECT DETAILS
AREA Smyrna, GA
DATE June 2016
Posted: 7/06/2016 mcmulberry1
Awesome Experience
Phil should be your go-to guy for garage door issues. Phil was able to diagnose my issue over the phone as well as give me a range of solutions and prices. He showed up exactly on time for our appointment, completed the work in about an hour, and the final bill was exactly on the estimate. Great experience! Phil si professional and personable- highly recommended. Mike F Woodstock
PROJECT DETAILS
AREA Canton, GA
COST Less than $250
DATE June 2016
Posted: 6/08/2016 finsfam
Wish All Businesses Ran Like This
This business provided the best service I’ve ever had from any business in my 18 years in the ATL metro area.Professional, fair and courteous.
Posted: 5/04/2015 GirishInSmyrna
Simply the best!!
I called Phil around 10am on the day my garage spring broke. My garage door wouldn’t work at all- and Phil was to the rescue!!! He said he would be out the same day and he sure was. He already had the supplies needed and fixed it on the spot. Took about an hour and his prices were perfect for our budget. If I ever need any other repairs with my garage- I will certainly call DP! I am so happy with their work. Don’t go to anyone else but Phil!!
Posted: 4/09/2015 • Last edited: 4/15/2015 Athomas345
A true craftsman
Use Phil Spencer for anything related to your garage door. He’s knowledgeable, responsive, punctual, reliable, and inexpensive relative to Overhead Door or any of the other garage door companies, many of whom I’ve used previously. I hired him to replace a broken torsion spring and he not only fixed that but inspected to door and made some additional adjustments to ensure everything worked properly Phil cares about the work he does and approaches his work as a true craftsman. I highly recommend him, without reservation.
Posted: 10/11/2013 grjatl
Timely and responsive
When the garage door on our rental property stopped working properly, Phil (the owner of Don’t Panic) came out right away. He diagnosed the problem and let me know my options. Then he made the repair as promised. A day or two later, the tenant had apparently messed up the door again, and Phil made another trip to repair it again, and he didn’t charge an additional fee. I would recommend Don’t Panic for garage door repairs, and I intend to use Phil’s services again when necessary in the future.
Posted: 6/10/2013 stephop
Courteous & Excellent Service at Reasonable Cost
Don’t Panic – Phil Spencer, was highly recommended by a satisfied neighbor. Now I am one too. Mr. Spencer was professional, courteous and explained what was wrong with our garage door, made a couple of fixes demonstrated what we could do to fix it ourselves next time and did a couple of maintenance items to reduce grating sounds etc. The charge? He refuses to charge for labor – just a minimal travel charge – that’s much less than others I used before. We need more businesses like Mr. Spencer’s. I will strongly recommend Don’t panic to anyone – you don’t even need to shop around.
Posted: 10/15/2011 essvee
Couldn’t Ask for Better Service
Very impressed with Phil. He arrived right on time, explained the repair well, then did the job quickly (replaced broken torsion springs). He was able to take credit card right on the spot (many other companies do not); and to top it off, the price was better than another company quoted! Will definitely be using “Don’t Panic” for all my garage repair needs.
Posted: 8/08/2011 azazello
Could not be happier!
As the owner of my own small business, I am very particular about who I select for services. Phil is a professional and knows his business inside out. I would recommend him to everyone and his price was honestly very, very reasonable. Thanks Phil for fixing the garage door – it now works perfect and I can actually lift it!
Posted: 7/07/2011 AtlantaRoofGuy
Great service!
Phil replaced a broken spring and cables for us. Excellent work, great price & friendly service. A+!
Posted: 2/11/2011 KBB_74
Great Garage Door repair man
Phil replaced 2 torsion springs for me and was knowledgeable, friendly, professional and reasonable.
Posted: 12/01/2010 jasvance
Beyond the Customers Expectations
There are three companies that consistently go way beyond the consumer’s reasonable expectations – REI, Costco, and Don’t Panic Emergency Garage Door (“DP”). A little over a year ago I called DP to fix a broken spring on my garage door. Phil arrived on time and repaired the spring for about the same or less than what the other companies quoted (I can’t recall DP’s exact price at this time). He was professional and courteous. This is what I would expect from any good company. Just recently, on Labor Day no less, I had problems with the sensor in one of the garage doors so I called DP again. Rather than jump at the opportunity to make more money off my garage door problem Phil offered a couple of things I could easily do on my own that might remedy the problem. I did as suggested and the garage door again worked as good as new. A company that is willing to give you free suggestions that may eliminate the need for their services, is a company well worth considering during those times when you may truly need their help. I would not hesitate to call Don’t Panic Emergency Garage Door for any of my garage door service needs. See also my Yahoo review of DP.
Posted: 9/06/2010 jdsesq
Awesome Job
Phil replaced the springs in my garage door. He arrived at the scheduled time and was very courteous and professional. He had my garage door in perfect working order in about an hour. His price is the best I’ve found and his work is excellent. I would highly recommend “Don’t Panic” to anyone!!
Posted: 6/15/2010 MariettaHomeowner10
True to his word. Great Service.
Phil, the technician, was at my home at his originally projected arrival time. He had the necessary parts. Service was courteous and fast. In addition to the repair, Phil showed me adjustments he made to improve the doors operation. Now, my garage door is much more quiet. And it works better than it ever has. I would recommend Don’t Panic to a friend.
Posted: 6/12/2010 Eph2v8
Excellent
I had a broken extension spring and called four garage door companies. The estimated cost given by the “Don’t Panic Garage Door” was the lowest. It is not difficult for me to make a choice after reading 10 reviews on Kudzu and Yahoo, all of which gave ‘Don’t Panic’ a five star rating. I called Phil at 11 am and he was able to come at 4:30 pm the same day. As expected, he was friendly, dependable, prompt and professional. After replacing the extension springs, he also helped with lubricating the track of garage door opener to reduce the noise. The work is excellent. Thanks to the reviewers. I really hope the Cobb County’s ‘Homeowner Referral Guidebook’ would add this company to it. Guoliang of Marietta
Posted: 5/23/2010 GUOLIANG
Lives up to the name!
After backing into my garage door and trying to repair it myself, I realized I needed professional help. I called at 7pm and scheduled an appointment for the next morning. Phil was great! He was able to give me an estimate over the phone that put my mind (and my wallet) at ease! He was prompt, professional, friendly, fast, and has made a loyal customer! Phil and his company really live up to the “Don’t Panic!” name! I can’t recommend him enough!
Posted: 4/08/2010 jlf30062
Reasonable, Dependable, & Helpful
A torsion spring on my double door garage broke last evening. I called at 8:00AM this morning, Phil was here by 11:30AM and replaced both springs at the agreed upon price which was the lowest I found on the internet. He even tuned the door and the opener plus gave maintenance advice at no extra charge. Thanks for the good service!
Posted: 1/14/2010 mumford
Excellent, honest, prompt service
I picked Don’t Panic from the Yellow Pages and it was a great choice. He was here promptly within hours of my call and not only fixed our garage opener problem but also explained our specific model’s points with me. The charge was much less than I expected with each charge amount clearly detailed. I highly recommend them for any garage opener problem.
Posted: 5/14/2009 alrchr189